Know Issues

Following is a list of known issues reported by users, as well as corrections and work-arounds. Please continue to report issues you encounter so I can get them on the list to address over time.

0000001: Error Code: 0xC0150002

This error appears when the user try to start the application: "Error Code: 0xC0150002 : The application failed to initialize properly"

workaround:

The user must install the Microsoft Visual C++ 2008 Redistributable Package from here:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf

 

0000002: No webcam connected issue

The window disappears instantly when no webcam is connected.

Workaround:

You must connect the webcam before starting the application.